FAQs
Where do I find a CD player
While some of you may luck out at a thrift store or your parents basement…Amazon has a bunch of players to choose from! This is my favorite at the moment because of how quickly you can skip from track to track, it plays cassettes and has a radio. This one here is a great budget friendly option.
What ages is this best for?
0-6 years
When will my child’s Mailbox Melodies arrive?
I send out a newly themed monthly Mailbox Melodies on the 15th of every month via USPS. We are a snail mail club and believe the magic is in doing it the old school way with no tracking. Mail usually arrives between 3-7 business days. We are based in California.
Note: If you sign up for your subscription by the 5th of the current month, you will receive that month’s Mailbox Melodies. If you sign up after the 5th of the current month, you wont be charged until the next month and will receive the following month’s Mailbox Melodies.
How do I cancel/manage my account?
If you need to cancel or pause your subscription, you can do so in your customer portal HERE. Please reach out if you need any assistance.
How can I contact you?
You can reach us anytime via my email hello@mailboxmelodies.net. I have two toddlers myself but aim to respond quickly—usually within one business day.
What’s your policy on refunds, damaged or missing items, and shipping issues?
We value every Mailbox Melodies family, and if something isn’t right, we’ll do our absolute best to make it right. Nothing matters more to us than the experience your family has with Mailbox Melodies. If you ever have an issue or a question, reach out to hello@mailboxmelodies.net and we’ll get back to you promptly. For full details, please see our Policy page.
Who is Ms. Chelsea?
I am a semi-crunchy mom of two toddlers, with a major in performance, I have a musical background and education, I created Grape Jammers—play-based music classes for 0-5 year olds, I’m a prior preschool teacher, former performer for major theme parks, and I LOVE working with children—they have the best outlook on life and their energy is contagious!
Can I purchase past Volumes of Mailbox Melodies?
Not at this time..but I may bring some back out from the vault from time to time.
Where can I leave a review?
Right here! Thank you so much for your feedback!